If you weren’t aware Inject 2 by Greg Rostami was down for most of January and when it came back up their marquee trick “the Google Peek” wasn’t and still isn’t functioning. One of the workarounds that Greg was pitching was to buy another one of his apps called ReaList and use it with Inject 2.
Well guess what, ReaList was down for a while!
This really highlights why I don’t use magic apps that need the internet. There’s so much out of your control and according to Greg’s statement so much out of the app developer’s control that make apps like ReaList and Inject 2 unreliable (in my opinion). These are all things that there’s really no back up for. Sure you can have an alternate method, but it’s hard to run them at the same time. It won’t work to say, “type this into Google on your phone AND write it on the back of my business card“.
Before using an app, think about is having someone type something into Google really better than writing on the back of your business card? The effect is the same, and one of these methods leaves them with your business card.
Well, I can’t say that I’m surprised that this has happened with Inject 2. Here’s the latest from Greg Rostami about Inject 2:
Greg is going a good job of spinning the issue with Google on a competitor reporting him, when the bigger issue is how fake Google page will work going forward. Blaming a competitor on something he was doing that technically he shouldn’t have been doing is like getting made at someone turning you in for a crime you committed. The fake Google page was always not “legit” and the very least (in my opinion) it infringed on Google’s trademark.
Supposedly Greg has this backup plan that he says he hasn’t implemented because it would take a month to put up. If he had implemented it at the first time that Google pulled Inject 2 over a month ago, we’d be up and running. However running it on another server or whatever doesn’t solve the problem with the fake Google page infringing (in my opinion) on their trademark and still open to being shut down by Google even if it’s not on their server.
Inject 2 can do a lot more than just peek what someone Google searches, however those take a bit of work to get set up (or at least they used to), where the Google Peek was a plug and play thing and probably what most were bought for as it’s easy.
I’m very curious what the future holds for Inject 2. I find this whole thing very fascinating and it highlights the HUGE problems with internet based apps, which is you can’t control if they work or not. Apps that live on your phone are a bit more reliable, but still have some issues that are out of your control, like your phone’s OS auto updating and your app is not longer compatible or has a lot of glitches.
If you use apps, you need to figure out your backup plan for what to do if the app stops working, or worse yet stops working mid trick!
Another day, another Inject 2 outage! We’re just over 3 weeks into 2025 and this is the 3rd time that Inject 2 has stopped working. The first two times it was down about a week each.
Once again, this highlights the problems with internet based apps and sort of apps in general. If a magic app stops working, there’s not much you can do. It’s also hard to run a backup method with an app. You can’t have someone type into Google AND write it on a piece of paper at the same time.
The now frequent outages can affect performances:
I’m appalled that Greg doesn’t immediately let the major magic shops know when Inject 2 is down so they can pause sales. It’s still available at Penguin and Vanishing Inc AND Greg is at MagiFest, where both companies are right now!
Finally, Greg Rostami has talked about this “back up plan” for Inject 2 for almost a month now, but hasn’t started to implement it. He says it will take a month to do, well guess what, if he started it the first time, it’d almost be up and running.
Here’s my theory: If Greg switches Inject 2 to another server or whatever the backup plan is, he’ll have to relist it as a new app. That means current users will have to rebuy it, and he’ll have to deal with refunds from people who just bought it.
I hope that the app does get back up and reliably running as many magicians like it, but it teaches magicians that you can’t rely on technology that’s out of your control.
We’re 22 days into the year and Inject 2 has only been working for about a week. Greg Rostami’s last update was two days ago:
While hindsight it 20/20, if Greg had started to move Inject 2 during the first outage almost a month ago, it’d almost be done and up and running. He keeps claiming there are back up plans, but we have yet to see any of them implemented. There’s no reason he couldn’t start working on the backup plan while still trying to resolve the current issue. Sure it takes time, but it appears he’s just in a holding pattern with Google.
App’s are interesting, but if they’re internet based, they aren’t reliable. This is for many reasons, and this is just one of them. There’s plenty others, like I work a lot of GIANT events where there are just soo many people the internet works at a snails pace. There there are times with magic apps where the server that the app lives on gets overwhelmed because there are a ton of magicians using the app at the same time. This happened to an app (I don’t remember which one) on New Years Eve a few years ago.
Then there are times when your phone that the app is on updates overnight and now there are compatibility issues with the app and your phone that weren’t there the day before.
Before you buy an app you need to consider how you’re planning on using it and how it can fail you. If the app goes out mid trick, what are you going to do? If the app glitches and all of the sudden the spectator’s screen shows something they’re not supposed to, what would you do?
For the second time in about two weeks the magic app Inject 2 was taken down by Google.
This really highlights why apps are bad methods, they can be taken away for no reason, and unlike a folding quarter that even if everyone stopped making them they can easily be sourced on the secondary market. With a magic app like Inject 2, you can’t just buy a used one that someone has in a drawer, or have a second one as a backup.
Before I get to Greg’s post about the outage, he’s not doing a great job communication. Sure he’s posting in the Inject 2 Facebook Group and probably on The Magic Cafe, but he should all of our email addresses from when we got the app, so why not send out a bulk email? Right now you really have to find out it’s not working by trying to use the app, then when it doesn’t work, going to the Inject 2 Facebook Group.
Anyway, here’s his post and my thought will follow:
Dear Inject family,
As of 10:22PM Los Angeles time, Google has once again suspended Inject.
Just when I was SO happy with the new ReaList Peek feature …
This time, there was no warning AT ALL.
I have started the appeal process with them.
This is really frustrating, but as I’ve said in my previous posts, Matt and I already have a plan to move Inject away from Google’s App Engine.
I am SO sorry about this.
I’m glued to my computer waiting for a response from a human at Google to resolve this issue.
Thank you again for your patience.
In that post he says, “This time, there was no warning AT ALL.” That implies that that the first time he had warning, but didn’t give it to the users! That’s kinda messes up. If a hotel and knew that power would be out at a certain time and didn’t mention it to me when I checked in, I’d be pissed!
Sure, this Inject 2 is a magic app and no one is going to physically die if it doesn’t work, but there are people who may have been about to use it in a big gig and had it fail, and can affect their income!
Another problem with how Greg has decided to market Inject 2 via physical download cards is that he can’t pull it from the market. The cards are out there and are available for sale RIGHT NOW as Inject 2 is not working. So if someone buys the download card, and it doesn’t work it’s now the magic shop’s problem to deal with the customer service issue. Does the magic shop refund, then try to get a refund from Murphy’s Magic or Greg, ask the customer to be patient, or whatever. It puts the magic shop in a strange position, and if Greg ever discontinues Inject 2, what does a shop do if they have a download card on their shelf? Can they get a refund? It’s also interesting that Murphy’s hasn’t sent out an email about how to deal with customer service around Inject 2 not working. If a customer got it for Christmas and it’s only worked half the time they owned it, I think they should be entitled to a refund. I personally have no idea how that would be handled, because once the app is up and running, there’s nothing to stop that person (that I’m aware of) from using the app.
In the past on this blog I’ve written about my thoughts on magic apps. I personally don’t use any that need to be connected to the internet in my shows. It’s just too risky, especially at large events when the internet will frequently run very slowly.
As of writing this, we’re on day four of the Inject 2 app being down. According to Greg Rostami, Google has suspended the app and it’s not working on any platform (android or iOS).
**I want to note that I own Inject 2, I don’t use it, but I paid for it. So this does affect a product that I paid for. **
This really highlights what to me what the problem with app based and that’s there’s soo much out of your control. What I mean by that is if my thumb tip breaks I can tape/glue it together or have a back up one. If an app stops working, there’s really nothing you can do. You can’t go through and look at the code and fix it or pay for a server that the app creator didn’t renew.
Here’s one of Greg’s updates:
There are many back up plans? Why aren’t they being activated?
We’re on day four of Inject 2 not working. If the power went out at my house and I had multiple power sources that worked that I could use as a backup, I would have switched to one of them by now. Why haven’t we switched to a back up plan as New Years Eve is tomorrow and that’s probably the busiest single night for performers worldwide. I seem to remember years ago an app (I don’t remember which one) was running very slowly and not usable in real time because everyone was using it and overwhelming the server it was on.
Now we get this update that Matt (I’m assuming he’s a partner on the tech end) is unavailable to help sort this out. I heard that Greg posted on the Magic Cafe that he expected this to be resolved in 1-7 days, we’re at halfway through that time table. I don’t know if Matt being unavailable changes that time table.
In the Inject 2 Facebook group people are saying things like, “If this is the end of inject, I did it thousands of times and I got my moneys worth.” or “you can’t expect apps to last forever“. I do agree with both of those…for those people, but what about the people that Inject 2 for Christmas and had 3 days with it or someone that bought it today and it never worked?
One of the things that bugs me is that the Inject 2 app is NOT working as of right now, it’s still being sold! A known, non-functioning app is still being offered on the app store, and at major magic shops. This is creating a HUGE customer service nightmare for shops that sold the download card for Inject 2.
How do they handle it?
I don’t think they can return it as if Inject 2 ever gets working again, then their app will work. As a magic shop how would you handle it? The customer deserves a refund if they just bought it and it didn’t work or stopped working after a couple of days.
I hope all of this makes you think real hard before using an app and not having solid billet technique or whatever is your backup plan that can be implemented on the spot with zero notice. Practice what you’d do during a performance if the app just stopped at the critical moment when it was supposed to do whatever it does.
I honestly hope that Inject 2 gets fixed as a lot of people love it.
When I was at Disneyland a couple of weeks ago, I noticed that they are trying to get me to use my smartphone more and more. For example the old paper Fast Pass that would allow you to access a shorter line is now Genie Plus which is entirely on your smart phone. There were many food stands where you had to order and pay through your phone. I’m not a dinosaur when it comes to using technology, but here’s why I think this is not a good idea. If I’m at the park all day, will my phone still have power 12 hours later?
The bigger issue is what happens when I can’t get my phone to connect to the internet? I ran into this problem, I couldn’t access my Genie Plus while at the park due to a spot where there was no internet. I had to walk across the park to get it to connect.
OK, so how does this relate to magic?
Simple, do you use an magic app that’s based on the internet like Inject 2? Guess what, it wouldn’t work there and you may not know it until it fails and it’s not the apps fault.
Now let’s fast forward to my gig last weekend, the venue was soo packed that the internet was going at a snails pace. Any internet based magic app wouldn’t work. If you use internet based apps, what’s your out, if it looks like you have internet, but it fails? The rough things with those apps is that it’s hard to run a second method at the same time as a backup to seamlessly switch to. I’ve found that while I own a lot of magic apps, I only use ones that aren’t internet based. I’m at too many large events where internet isn’t reliable.
